Travelex Secure

Safe and Secure Online Ordering

Travelex serves over 100,000 customers each day - that's in excess of 35 million customers every year. We are the experts in foreign exchange and use industry-leading security intelligence and technology to ensure you have complete peace of mind when purchasing online.

At Travelex, we are dedicated to protecting our customers' security at all times.

All information placed within the order process is encrypted to ensure your personal and sensitive information is protected.

You can determine whether a page is secured when 'https' appears in the website address, and a small padlock is displayed in the browser window. You can verify the identity of the website by double clicking on the padlock and reviewing the sites certificate.

To view details of our Privacy Policy, please click here.

To view details of our Verisign Security Certificate, please click here.

Important Information

When collecting your Travel Money you must produce the following at the time of collection:

1. a print out of your confirmation email; and

2. One of the following as identification:

    a) an Identification Card if you are a mainland Chinese resident; or

    b) a Travel Permit issued by the Chinese government if you are a resident of Kong Hong, Macau or Taiwan resident; or

    b) a current passport if you are not a resident of mainland China, Hong Kong, Macau or Taiwan.

Please ensure you remember both to allow you to complete your transaction.

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